Accelerating Best Practices in Peer Support Around the World

Cities Changing Diabetes

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Latest Announcement

Teleconference Series

“Peer Support Training Design and Practice”

4 April 2018

8 – 9 am PST
10 – 11 am CST
11 am – 12 pm EST
17 – 18 CET


Copenhagen Training Plan and Diabetes Handbook

Houston Peer Support Training Guide

Presentation Slides

More training resources available in the Peers for Progress Program Development Guide



Facilitator: Ed Fisher, UNC Peers for Progress


  1. Introduction to the network session (Bo Wesley, Cities Changing Diabetes/Ed Fisher, UNC Peers for Progress)
  2. Mutual introductions by participants (All)
  3. Vancouver: Training experiences and learning (Patrick McGowan, University of Victoria)
  4. Copenhagen: Training experiences and learning (Maiken Bejerholm, Center for Diabetes)
  5. Houston: Training experiences and learning (Rachelle Khalaf, Kelsey-Seybold Clinic + Sandra Rose, Community Health Choice)
  6. Perspectives on today’s conversation (Ed Fisher)
  7. Next steps, new topics for 2018 (All)


Cities Changing Diabetes and Peers for Progress invite you to join the learning dialogue about how to train peer supporters, a major concern in developing peer support programs.

To kick off the conversation, peer support program leaders and practitioners from Vancouver, Copenhagen, and Houston will share how they developed their training materials to achieve program goals and meet local challenges, their experiences implementing the training program, and the most important lessons learned.

We invite you and your colleagues to join this dialogue.

We look forward to hearing from you!

Bo Wesley, Cities Changing Diabetes

Ed Fisher, UNC Peers for Progress


Peer Support Knowledge Network


Peer support is widely implemented and generally recognized as making sense and likely to be especially helpful in mobilizing vulnerable citizens with diabetes, or at risk of developing the condition, to connect with other people who can support them in managing their own health. Peer support is already a valued approach in Cities Changing Diabetes partner cities such as Copenhagen, Houston, Vancouver, Shanghai and Tianjin. The global Cities Changing Diabetes team and Peers for Progress are collaborating to support these efforts in different ways, including the creation of a Peer Support Knowledge Network.


The goal of the Peer Support Knowledge Network is to enhance the quality, scope and impact of peer support programs in partner cities and to achieve the overall objectives and maximize the visibility of Cities Changing Diabetes. A key feature of the network is that it is member driven. Participation is entirely voluntary and the continued viability of the network depends on participants feeling they are glad they participated and part of something useful. Peers for Progress and Novo Nordisk will practice ‘service leadership’ based on input from members.


The global Cities Changing Diabetes platform offers the opportunity to bring together diverse peer support actors to


  • Exchange program approaches, resources (eg, peer recruitment and training materials), change theory, evaluation design and findings
  • Develop a consensus around ‘state of the art’ methods and procedures (eg, for promoting insulin use, addressing distress, or promoting healthier lifestyle choices)
  • Gain a clear understanding of how peer support activities can contribute to (urban) diabetes care and prevention (eg, describing the various types of value per support can create)
  • Develop shared publications, reports and position papers
  • Meet in person occasionally to facilitate exchange among members


The Peer Support Knowledge Network met face-to-face for the first time on October 25, 2017 in connection with the global Cities Changing Diabetes Summit in Houston. There, participants defined subsequent networking to include teleconferences, social networking, continued meetings of those attending common international meetings, or in conjunction with Cities Changing Diabetes events.


Following the Cities Changing Diabetes Summit, Peers for Progress contributed to the launch of the Urban Health Network on LinkedIn, where we regularly post articles on a wide range of peer support topics, ranging from the evidence base, to case studies, to implementation and evaluation strategies.

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