Accelerating Best Practices in Peer Support Around the World

Program Development Guide

Administration

Chapter Navigation

1. Organizational Culture

2. Administration

3. Intra-organizational Advocacy

4. Financial Management and Models

5. Organizational Integration

6. Scaling-up a Program

 

Administration

Featured Example Tool
Gateway Community Health Center’s Promotora Policies and Procedures provides sample guidelines that a health center or program might use when working with promotoras for a diabetes self-management program. It also includes a competency checklist, promotora evaluation, and samples of documentation guidelines, standing orders and responsibilities.

Support from the management level determines organizational commitment and ability to design and deliver peer support. In general, administrative support provides the type of leadership needed to facilitate change and collaboration, secures resources (e.g., space, funding), determines compensation for peer supporters, ensures appropriate training, supervision and back up of peer supporters, and establishes protocols, policies and procedures. All of these roles are pertinent to the success and sustainability of a peer support program.

 

RESOURCE DESCRIPTION
Stanford’s Implementation Manual This manual provides information and guidance for administrators and trainers of the Stanford’s peer-led, chronic disease self-management programs.
Gateway Community Health Center’s Promotora Policies and Procedures This tool provides sample guidelines that a health center or program might use when working with promotoras for a diabetes self-management program. It also provides a competency checklist, promotora evaluation, and samples of documentation guidelines, standing orders and responsibilities.
Gateway Community Health Center’s Policies and Procedures for Referring Patients This tool was developed to facilitate referral of patients with diabetes to appropriate resources for managing diabetes.

 

© 2015 | Peers for Progress

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