Accelerating Best Practices in Peer Support Around the World

Qualitative

7.7.20

Standardization and Adaptability for Dissemination of Telephone Peer Support for High-Risk Groups: General Evaluation and Lessons Learned

Transl Behav Med. 2020;ibaa047. doi:10.1093/tbm/ibaa047. [Pubmed Abstract]

Evans M, Tang PY, Bhushan N, Fisher EB, Dreyer Valovcin D, Castellano C

Abstract
Beyond demonstrated effectiveness, research needs to identify how peer support can be implemented in real-world settings. Telephone peer support offers one approach to this. The purpose of this study is to evaluate telephone peer support provided by trained peer staff for high-risk groups, implemented according to key tasks or functions of the Reciprocal Peer Support model (RPS) providing both standardization and adaptability. The methods used in the study include the review of contact data for years 2015-2016 from telephone peer support services of Rutgers Health University Behavioral Health Care, serving veterans, police, mothers of children with special needs, and child protection workers; structured interviews with peer supporters and clients; and audit of case notes. Across 2015-2016, peer supporters made 64,786…

5.31.17

Online Peer-to-Peer Communities in the Daily Lives of People With Chronic Illness: A Qualitative Systematic Review

Qual Health Res. 2017 Jan;27(1):89-99. [Pubmed Abstract]

Kingod N, Cleal B, Wahlberg A, Husted GR

Abstract
This qualitative systematic review investigated how individuals with chronic illness experience online peer-to-peer support and how their experiences influence daily life with illness. Selected studies were appraised by quality criteria focused upon research questions and study design, participant selection, methods of data collection, and methods of analysis. Four themes were identified: (a) illness-associated identity work, (b) social support and connectivity, (c) experiential knowledge sharing, and (d) collective voice and mobilization. Findings indicate that online peer-to-peer communities provide a supportive space for daily self-care related to chronic illness. Online communities provided a valued space to strengthen social ties and exchange knowledge that supported offline ties and patient-doctor relationships. Individuals used online communities to exchange…

5.5.16

Toward A Scalable, Patient-Centered CHW Model: Adapting the IMPaCT Intervention for Use in the Outpatient Setting

Popul Health Manag. 2016 Mar 23. [Pubmed Abstract]

Toward A Scalable, Patient-Centered Community Health Worker Model: Adapting the IMPaCT Intervention for Use in the Outpatient Setting
Kangovi S, Carter T, Charles D, Smith RA, Glanz K, Long JA, Grande D

Abstract
Community health worker (CHW) programs are an increasingly popular strategy for patient-centered care. Many health care organizations are building CHW programs through trial and error, rather than implementing or adapting evidence-based interventions. This study used a qualitative design-mapping process to adapt an evidence-based CHW intervention, originally developed and tested in the hospital setting, for use among outpatients with multiple chronic conditions. The study involved qualitative in-depth, semi-structured interviews with chronically ill, uninsured, or Medicaid outpatients from low-income zip codes (n = 21) and their primary care practice staff (n = 30). Three key themes informed adaptation of the…

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