Accelerating Best Practices in Peer Support Around the World

Qualitative

5.5.16

Toward A Scalable, Patient-Centered CHW Model: Adapting the IMPaCT Intervention for Use in the Outpatient Setting

Popul Health Manag. 2016 Mar 23. [Pubmed Abstract]

Toward A Scalable, Patient-Centered Community Health Worker Model: Adapting the IMPaCT Intervention for Use in the Outpatient Setting
Kangovi S, Carter T, Charles D, Smith RA, Glanz K, Long JA, Grande D

Abstract
Community health worker (CHW) programs are an increasingly popular strategy for patient-centered care. Many health care organizations are building CHW programs through trial and error, rather than implementing or adapting evidence-based interventions. This study used a qualitative design-mapping process to adapt an evidence-based CHW intervention, originally developed and tested in the hospital setting, for use among outpatients with multiple chronic conditions. The study involved qualitative in-depth, semi-structured interviews with chronically ill, uninsured, or Medicaid outpatients from low-income zip codes (n = 21) and their primary care practice staff (n = 30). Three key themes informed adaptation of the…

4.13.16

“They’re Doing Something That Actually No One Else Can Do”

J Ambul Care Manage. 2016 Jan-Mar;39(1):76-86. [Pubmed Abstract]

“They’re Doing Something That Actually No One Else Can Do”: A Qualitative Study of Peer Support and Primary Care Integration
Mayer MK, Urlaub DM, Guzman-Corrales LM, Kowitt SD, Shea CM, Fisher EB

Abstract
Peer support (PS) is a strategy for improving quality of care for people with chronic disease and is increasingly being integrated with primary care. We conducted semistructured qualitative interviews with 18 staff members from 4 practices that have integrated PS and primary care. From these interviews, we identified several benefits of PS and primary care integration as well as challenges to integrating and sustaining PS programs. We also identified key considerations and strategies for facilitating integration. Strategies for developing messaging to promote understanding of the unique role of peer supporters are discussed.

4.27.15

Partners in Health: A Conceptual Framework for the Role of CHWs in Facilitating Patients’ Adoption of Healthy Behaviors

Am J Public Health. 2015 May;105(5):872-80. [Pubmed Abstract]

Partners in Health: A Conceptual Framework for the Role of Community Health Workers in Facilitating Patients’ Adoption of Healthy Behaviors
Katigbak C, Van Devanter N, Islam N, Trinh-Shevrin C

Abstract
We formulated a conceptual framework that begins to answer the national call to improve health care access, delivery, and quality by explaining the processes through which community health workers (CHWs) facilitate patients’ adoption of healthy behaviors. In September 2011 to January 2012, we conducted a qualitative study that triangulated multiple data sources: 26 in-depth interviews, training documents, and patient charts. CHWs served as partners in health to immigrant Filipinos with hypertension, leveraging their cultural congruence with intervention participants, employing interpersonal communication techniques to build trust and rapport, providing social support, and assisting with health behavior change. To…

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