Accelerating Best Practices in Peer Support Around the World

Mobile Technology


Combining the High Tech with the Soft Touch

Popul Health Manag. 2016 Jun 6. [Pubmed Abstract]

Combining the High Tech with the Soft Touch: Population Health Management Using eHealth and Peer Support
Kowitt SD, Tang PY, Peeples M, Duni J, Peskin S, Fisher EB

Integration of diverse approaches may offer paths to meeting population health challenges such as how to provide ongoing diabetes self management support. With the engagement of peer support and the reach of eHealth (and the effectiveness and feasibility of both approaches), we therefore discuss how the “high-tech” of eHealth could be integrated with the “soft-touch” of peer support to manage the health of populations. Our model integrates eHealth with lay health coaching for people living with Type 2 diabetes receiving care from a primary care clinic. Formative research with patients, providers, and staff raised several potential challenges for the program, including how to best engage patients, training and qualifications of the health coaches, and…


Naturally Occurring Peer Support through Social Media

PLoS One. 2014 Oct 15;9(10):e110171. [Pubmed Abstract]

Naturally Occurring Peer Support through Social Media: The Experiences of Individuals with Severe Mental Illness Using YouTube
Naslund JA, Grande SW, Aschbrenner KA, Elwyn G

Increasingly, people with diverse health conditions turn to social media to share their illness experiences or seek advice from others with similar health concerns. This unstructured medium may represent a platform on which individuals with severe mental illness naturally provide and receive peer support. Peer support includes a system of mutual giving and receiving where individuals with severe mental illness can offer hope, companionship, and encouragement to others facing similar challenges. In this study we explore the phenomenon of individuals with severe mental illness uploading videos to YouTube, and posting and responding to comments as a form of naturally occurring peer support. We also consider the potential risks and benefits of…


A Systematic Review of CHWs and Mobile Technology

Community health workers and mobile technology: a systematic review of the literature

Braun R, Catalani C, Wimbush J, Israelski D

In low-resource settings, community health workers are frontline providers who shoulder the health service delivery burden. Increasingly, mobile technologies are developed, tested, and deployed with community health workers to facilitate tasks and improve outcomes. We reviewed the evidence for the use of mobile technology by community health workers to identify opportunities and challenges for strengthening health systems in resource-constrained settings.

We conducted a systematic review of peer-reviewed literature from health, medical, social science, and engineering databases, using PRISMA guidelines. We identified a total of 25 unique full-text research articles on community health workers and their use of mobile technology for the delivery of health services.

Community health workers have used mobile tools…

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